1) Any integration with on-premise AD (Active Directory) & MS Exchange (addressbook, user control)?
- Yes, but this requires additional license purchase and is not included in standard subscription. Ximplify is unique because we are able to provide additional customization and integration based on various customer's special requirement. We can provide local support as well as system integration services.
2) How migration works for on-premise mail sever? Supported by RapidCloud?
- Yes, mails on existing on-premise mail servers can be migrated over to Ximplify. With proper planning, it can be done smoothly with no downtime. The links below provide a detailed guide on how this can be done. Alternatively, our migration team can assist the client accordingly to ensure a smooth migration.
3 ) Any backup on cloud mailbox/email server level? What is the retention?
- The mail server only backups vital configuration and settings. The data is not backed up at Ximplify because it serves as a copy of your mails on the webmail to allow mails to be accessed at anytime, anywhere, across any devices. A copy of the mails should be downloaded and stored in your computer. In normal backup practice, users will also backup a copy of their data to their portable harddisk or have their own/office computer backup policies using backup software.
4) Is the webmail interface customizable?
- Due to security setting and SSL configured into every client's email system, the webmail is not customizable.
5) Any mobile application on IOS/Android?
- Ximplify mail system is compatible with all available IOS / Android / Windows Mobile email applications in the market.
6) Is the xmail fully integrated with Microsoft Outlook?
- Yes it is.
7) Any Product/Features/Usage comparison with other Cloud Email providers? Microsoft/Google/Rackspace/AWS
- Yes, please refer to the attached brochure comparison table
8) Any Product/Features/Usage comparison with other local Cloud Email providers?
- Yes, please refer to the attached brochure comparison table
9) What is Security & Data Visibility & Resource Availability on the cloud solution?
- Ximplify is based on standard email protocols and uses SSL encryption.
10) What are the packages and charges?
- Ximplify is available in huge 20 GB / mailbox and 50 GB / mailbox plans. Subscriptions are flexible with monthly or yearly payments. Please refer to the attached brochure for more information.