Once you had open your mail software,please choose either you need to create an IMAP or POP3 account. The different of both as per below link:
The main configuration is as below:
Email server Host Name both for Incoming and Outgoing : xmail-04.ximplify.com (please ask Rapidcloud support as this defer based on your package)
POP3 Incoming Port : 995
POP3 Outgoing Port : 465
OR
IMAP Incoming Port : 993
IMAP Outgoing Port : 465
Incoming server supports SSL? (yes or no): YES
Outgoing server supports SSL? (yes or no): YES
Further info please check on your mail client programs as below:
Configuring your mailboxes in Microsoft Outlook 2010 (MSOLK 2K10)/ 2013 (version 15)
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STEP 1: Click on the “file” TAB
STEP 2: Click “Info”
STEP 3: Click on the big square button that says “Account Settings”
STEP 4: Click "Add or Remove accounts or change”
STEP 5: Click “New” under the EMAIL TAB
STEP 6: Select 'E-mail Account'
STEP 7: Click “Next”
STEP 8: Select 'Manually configure server settings or additional server types'
STEP 9: Click "Next"
STEP 10: Select 'Internet Email'
STEP 11: Fill in Your Name – type in the name that your recipients will see
STEP 12: Fill in the Email Address – type in your complete email address
STEP 13: Select Account Type as “POP3”
STEP 14: To fill in Incoming mail server (POP3) – please ask Rapidcloud support as this defer based on your package
STEP 15: To fill in Outgoing mail server (SMTP) – please ask Rapidcloud support as this defer based on your package
STEP 16: Fill in User Name - type in your complete email address
STEP 17: Fill in Email Password – type in the password for this email account
STEP 18: Put a CHECKED/TICKED next to "Remember Password" to save your password
STEP 19: For Log on using Secure Password Authentication (SPA) – do not check this box
STEP 20: Once you have filled in the above information, click "More Settings" button
STEP 21: Click "Outgoing Server" TAB (on top)
STEP 22: Checked (TICK) "My outgoing server (SMTP) requires authentication"
STEP 23: Select the radio button "Use same setting as my incoming mail server"
STEP 24: Click "Next" then the test screen will appear showing both incoming and outgoing server tested successfully
STEP 25: Finally, click Close and then click Finish to complete your email setup
Configuring your mailboxes in Microsoft Outlook 2007 (MSOLK 2K7)
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STEP 1: From the top menu bar, click on Tools and select Account Settings
STEP 2: Click the "New" button
STEP 3: Checked (TICK) the box next to Manually configure server settings or additional server types and click "Next" button
STEP 4: Fill in Your Name – type in the name that your recipients will see
STEP 5: Fill in the Email Address – type in your complete email address
STEP 6: To fill in Incoming mail server (POP3) – please ask Rapidcloud support as this defer based on your package
STEP 7: To fill in Outgoing mail server (SMTP) – please ask Rapidcloud support as this defer based on your package
STEP 8: Fill in User Name - type in your complete email address
STEP 9: Fill in Email Password – type in the password for this email account
STEP 10: Put a CHECKED/TICKED next to "Remember Password" to save your password
STEP 11: For Log on using Secure Password Authentication (SPA) – do not check this box
STEP 12: Once you have filled in the above information, click "More Settings" button
STEP 13: Click "Outgoing Server" TAB (on top)
STEP 14: Checked (TICK) "My outgoing server (SMTP) requires authentication"
STEP 15: Select the radio button "Use same setting as my incoming mail server"
STEP 16: Click "OK" to confirm the settings.
STEP 17: Finally, click Next and then click Finish to complete your email setup.
Configuring your mailboxes in Microsoft Outlook 2000/2003 (MSOLK 2K/ MSOLK 2K3)
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STEP 1: Click on the Tools menu in MSOLK
STEP 2: Click on Email Accounts
STEP 3: Click Add a new Email Account
STEP 4: Click Next
STEP 5: Select POP3
STEP 6: Click Next
STEP 7: Fill in Your Name – type in the name that your recipients will see
STEP 8; Fill in the Email Address – type in your complete email address
STEP 9: To fill in Incoming mail server (POP3) – please ask Rapidcloud support as this defer based on your package
STEP 10: To fill in Outgoing mail server (SMTP) – please ask Rapidcloud support as this defer based on your package
STEP 11: Fill in User Name - type in your complete email address
STEP 12: Fill in Email Password – type in the password for this email account
STEP 13: Put a CHECKED/TICKED next to "Remember Password" to save your password
STEP 14: For Log on using Secure Password Authentication (SPA) – do not check this box
STEP 15: Once you have filled in the above information, click "More Settings" button
STEP 16; Click "Outgoing Server" TAB (on top)
STEP 17: Checked (TICK) "My outgoing server (SMTP) requires authentication"
STEP 18: Select the radio button "Use same setting as my incoming mail server"
STEP 19: Click “OK" to confirm the settings.
STEP 20: Finally, click Next and then click Finish to complete your email setup.
Configuring your mailboxes in Mozilla Thunderbird
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STEP 1: Click on the “tools” TAB
STEP 2: Click “Account Setting”
STEP 3: Click on the big square button that says “Account Actions”
STEP 4: Click "Add Mail Account”
STEP 5: Fill up the mail account setup
STEP 6: Click "Continue"
STEP 7: Click “Manual Setup”
STEP 8: Select Account Type as “POP3/IMAP”
STEP 9: To fill in Incoming mail server (POP3/IMAP) – please ask Rapidcloud support as this defer based on your package
STEP 10: To fill in Outgoing mail server (SMTP) – please ask Rapidcloud support as this defer based on your package
STEP 11: Fill in User Name - type in your complete email address
STEP 12: Once you have filled in the above information, click "Done" button
STEP 13: Go back to the "Account Setting" as step 1-3
STEP 14: Go to Outgoing Server (SMTP) and choose account -> Click Edit
STEP 15: Fill up the 'SMTP server'
STEP 16: Click "OK" then the test screen will appear showing both incoming and outgoing server tested successfully STEP 17: Finally, click Close and then click Finish to complete your email setup
Configuring your mailboxes for Microsoft Entourage for MAC
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STEP 1: Open Entourage.
STEP 2: In the First name field, type your first name.
STEP 3: In the Last name field, type your last name.
STEP 4: Click the right arrow button.
STEP 5: Click the setting "I want to start using Entourage without importing anything" radio button in the "What do you want to import?" area.
STEP 6: Click the right arrow button.
STEP 7: Check the box next to Enable Junk Mail Filter.
STEP 8: Click the right arrow button.
STEP 9: In the Your name field, type your name.
STEP 10: Click the right arrow button.
STEP 11: Select "I already have an email address I'd like to use"
STEP 12: In the E-mail Address field, type your full email address (e.g., sample@yourdomain.com).
STEP 13: Click the right arrow button.
STEP 14: Click the arrow box on the My incoming mail server is a(n) pop-up list and choose POP.
STEP 15: In the Incoming mail server field, for your Incoming mail server (POP) please ask Rapidcloud support as this defer based on your package
STEP 16: In the Outgoing (SMTP) mail server field, please ask Rapidcloud support as this defer based on your package
STEP 17: Click the right arrow button.
STEP 18: In the Account ID field, type your full email address (e.g., sample@mydomain.com)
STEP 19: In the Password field, type your email password
STEP 20: Check the box next to Save password in my Mac OS keychain if you wish to have your password saved.
STEP 21: Click the right arrow button.
STEP 22: In the Account name field, type your full email address (e.g., sample@mydomain.com).
STEP 23: Check the box next to Include this account in my Send & Receive All schedule.
STEP 24: Click the Finish button.
Configuring your mailboxes for Apple IOS 3/4/5 based IPAD and IPHONE
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STEP 1: Tap on "Settings" from your main screen;
STEP 2: Tap "Mail, Contacts, Calendar" button;
STEP 3: Tap "Add Accounts";
STEP 4: Tap "Other" button;;
STEP 5: Enter "Name";
STEP 6: Enter "Email Address";
STEP 7: Enter "Password";
STEP 8: Enter "Descriptions" (Just a description to define your email account, e.g. Michael's POP Email Account)
STEP 9: Press "SAVE" in the upper right hand corner;
STEP 10: Choose the type of account as "POP";
STEP 11: To key in the incoming mail server: please ask Rapidcloud support as this defer based on your package
STEP 12: Enter Username: YOUR EMAIL ADDRESS;
STEP 13: Enter Password: YOUR EMAIL PASSWORD;
STEP 14: To key in the Outgoing mail server: please ask Rapidcloud support as this defer based on your package
STEP 15: Enter Username: YOUR EMAIL ADDRESS;
STEP 16: Enter Password: YOUR EMAIL PASSWORD;
STEP 17: Click "SAVE" on your right hand corner;
STEP 18: Tap on "Settings" from your main screen;
STEP 19: Tap "Mail, Contacts, Calendar" button;
STEP 20: Tap on YOUR EMAIL ACCOUNT;
STEP 21: Scroll down to the Outgoing Mail Server;
STEP 22: Change "Authentication" to "Password";
STEP 23: Make sure the SSL is ON;
STEP 24: Click "SAVE" on your right hand corner;
Configuring your mailboxes for Apple Mac Mail Application
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STEP 1: Open Mail (click it on the Dock or open it from the Applications folder).
STEP 2: If the "Welcome to Mail" assistant does not appear, choose Add Account from the File menu.
STEP 3: Fill in the Full Name, Email address, and Password fields.
Note: Your email account password will be stored in Keychain to allow you to automatically log in to your email account when you open Mail.
STEP 4: Deselect "Automatically set up account" if it is enabled. Click Continue to proceed.
STEP 5: Choose the proper Account Type.
STEP 6: Give your account a useful description, such as "Anne's Gmail account" or "Juan's Yahoo! email account". It can be called whatever you want.
STEP 7: To enter your Incoming Mail Server please ask Rapidcloud support as this defer based on your package, User Name and Password. Click Continue to proceed.
STEP 8: If prompted, enter your Incoming Mail Security settings. Click Continue to proceed.
STEP 9: For Outgoing Mail Server, a useful description such as "My Outgoing Mail Server" or "Domains Outgoing Mail Server".
STEP 10: To enter the Outgoing Mail Server details please ask Rapidcloud support as this defer based on your package
STEP 11: If necessary, select "Use Authentication" and enter your User Name and Password. Click Continue to proceed.
STEP 12: If prompted, enter your Outgoing Mail Security settings. Click Continue to proceed.
STEP 13: Verify your settings in the Account Summary. Check "Take account online". Click "Create" to complete the process.
Configuring your mailboxes In an Android based Phone Application (SAMSUNG GALAXY NOTE/S2/S3)
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STEP 1) TAP on the “Application” icon from your main HOME screen;
STEP 2) TAP on “Email” icon;
STEP 3) On TOP left of the email application, TAB on your current account name;
STEP 4) the list of accounts configured will appeared;
STEP 5) Press the “Menu button” on the left side of the screen;
STEP 6) TAP on “Add Account”;
STEP 7) Fill in the email address;
STEP 8) Fill in the password;
STEP 9) Scroll down screen and TAB on “Manual Setup” button;
STEP 10) Choose POP3 Account;
STEP 11) Fill in “User name” with email address;
STEP 12) Re-Enter password again;
STEP 13) Next to “POP3 Server”, for the Incoming Mail Server please ask Rapidcloud support as this defer based on your package
STEP 14) for “Security Type”, choose “none”;
STEP 15) set “Port” as 995 for incoming server;
STEP 16) set “Delete email from server” according to your choice from the drop down menu;
STEP 17) Press NEXT button to proceed, wait for the “Outgoing server settings” to appear;
STEP 18) To change SMTP server setting to please ask Rapidcloud support as this defer based on your package
STEP 18) for “Security type”, choose “none”;
STEP 19) Set port to 465
STEP 20) Tick on “Require Sign-in”;
STEP 21) Type in “user name” with full email address;
STEP 22) Re-Keyin password again;
STEP 23) Press NEXT button to proceed, wait for the “Account options” to appear;
STEP 24) Under “Email check frequency”, choose from the choice of drop down menu. Recommended setting is 5 minutes;
STEP 25) Place a TICKED on the box “Notify me when email arrives”;
STEP 26 Press NEXT button to proceed, wait for the “Account options” to appear;
STEP 27) Give the Account settings a name of your choice under the “Give this account a name (Optional)” settings;
STEP 28) Under “Your Name”, type in the name that you wish for the recipient to see when the email is sent from this smart mobile;
STEP 29) Press “Done” to finalize the account settings;
STEP 30) you are now ready to send and receive email from now on using this phone.